Customer Service associateeTeamWorkforce Inc.

Job Responsibilities:
Maintains customer relationship by responding to inquiries; documenting actions.
Prepares for customer inquiries by studying products, services, and customer service processes.
Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer's understanding of information and answer.
Job Qualification:
At least 6 months BPO Experience.
Good communication skills
Can type at least 40 wpm
Amenable to work on site in Legaspi Village, Makati City