Customer Service associate - logisticsInteluck Corporation

Responsibilities:
Serve as the first point of contact for our customers and clients that reach to us phone, email and chat.
May identify root causes for customer dissatisfaction and recommend solutions to improve overall customer satisfaction
Coordinate with different departments to resolve the concern of our customer and clients.
Good to have:
Knowledgeable in Logistics / Transport Industry
Qualification:
Candidate must possess at least Bachelor's/College Degree in Business Studies/Administration/Management/Mass Communication
At least 2 Year(s) of working experience in the related field is required for this position.
Required Skill(s): Persuasive Speaking Skills, Clear Communication Skills, Effective Listening, Attentive
With exposure and experience working in Logistics Industry
Preferably 2-4 Yrs Experienced Employee specialized in Customer Service or equivalent.