Customer Service AssistantYSLIE ONLINE STORE

Candidate must possess at least Vocational Diploma/Short Course Certificate, Bachelor's/College Degree in any field.
At least 1 Year(s) of working experience in the related field is required for this position.
Required Skill(s): good communication skills, persuasive speaking skills, adaptability
Preferably Less than 1 year experience specialized in Customer Service or equivalent.
Responsibilities:
Answering customer enquiries or passing them on to the appropriate department.
Giving information and helping to solve customer problems.
Processing complaints and, if appropriate, issuing refunds.
Taking information from customers and entering it on a database.
Taking payments by cash, cheque or credit card.
Making sure that the customer's experience is a positive one.