Customer care specialistConcentrix

Customer Care Specialist » Full-time
» Makati
» •
» Posted on August 19, 2020
» •
»Save Job favorite_border
Description:
Listing description
In a world full of average, Concentrix stands out. To achieve extraordinary results for our clients, we're disrupting the professional services market. We are absolutely obsessed with making our clients' businesses better. To make transformative changes, we bring together the brightest creative minds in business, cutting-edge technology solutions, proven design thinking skills and exceptional customer practice centers. We are seeking for a Customer Care Specialist that shares this mind-set.
Make that bold move today! Join Concentrix as a Customer Care Specialist!
As a Customer Care Specialist, you will deliver support to the customers and clients of the world's biggest and best brands.
You will also be responsible for:
Answering incoming calls from customers
Resolving customer inquiries/requests
Developing and maintaining accurate files
Ensuring customer requests are handled in an appropriate and timely manner
Utilize various Concentrix and client-located tools and applications for customer management and servicing
Provide cutting-edge service in a friendly, confident and expertiseable manner
Requirements:
Basic Appropriate qualifications:
At least high school graduate
practice of at least six months in the BPO industry are preferred; candidates without work practice are also welcome to apply
Excellent English communication skills
Working expertise on computers
Good customer service, multi-tasking and problem-solving skills
Willing to work in shifting schedule
income: ?20000 - ?25000
Address: 4F Glorietta 5, Ayala, Makati City
Application Process: Apply at Bossjob!
Apply at Bossjob.ph today!
» Disclaimer
» Our Guarantee
» Avoiding Job Scams
» Receive latest jobs and updates
» Hiring Organization
» Job posted under
Concentrix AboutConcentrix is the second largest provider of customer engagement services in the world, rich in diversity and talent. #LifeAtConcentrixCompany OverviewConcentrix, a wholly owned subsidiary of SYNNEX Corporation (NYSE: SNX), is a leading business services company. SYNNEX Corporation is a Fortune 500 Company with headquarters in Fremont, California.We focus on customer engagement and improving business results for over 450 global clients across many continents. Our 100,000+ staff deliver technology-infused, omni-channel customer practice management, marketing optimization, digital, consulting, analytics and back office solutions in 40+ languages from 125+ delivery centers. We serve automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; and energy and public sector clients.In the Philippines, we have delivery centers spread across Quezon City, Pasig City, Bicol, Cebu, Cagayan de Oro, and Davao.Concentrix has won the following awards:International Association of Outsourcing Professionals Top 100Gartner ?Cool Vendor?Contact Centre Management Association AwardsProfessional Planning Innovation AwardInstitute of leadership abilities and ManagementCCA Global Excellence AwardICMI Customer Service and Call Center
Worksvianet