Customer care specialistSunbeams Impex Inc

Job Descriptions
Maintaining a positive, empathetic and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Keeping records of customer interactions, transactions, comments and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Ensure customer satisfaction and provide professional customer support.
Job Qualifications
Bachelor's degree in Business Administration or equivalent.
Ability to stay calm when customers are stressed or upset.
Comfortable using computers.
Experience working with customer support.
Benefits:
Employee discount
Paid training
Schedule:
8 hour shift
Day shift
Overtime
Supplemental Pay:
13th month salary
Overtime pay
Experience:
Customer Support Representative: 2 years (Required)
Education:
Bachelor's (Required)
Language:
English (Required)
Work Remotely:
No