customer care Associate- helplineat Cocolife in Makati City Published at Nov 03, 2020
Responsible for prompt, accurate and effective handling of healthcare related telephone inquiries and concerns.
a. Receives, attends to, and records telephone inquiries, concerns and feedbacks; elevates complex complaints from clients to immediate superior.
b. Coordinates with Liaison officers and backroom staff in order to effectively address client concerns.
c. Issues Letter of Authority/control number for hospital admissions and releases diagnostic control numbers for approved diagnostic procedures.
-ACADEMIC BACKGROUND
College degree preferably Nursing or any medical related courses
-WORK EXPERIENCE
With experience in HMO setting
-COMPETENCIES AND SKILLS
Excellent listening and oral communication skills
Service orientation and relationship management skills
Analytical skill
Problem sensitivity
Computer literate
*FRESH GRADUATES MAY APPLY *GUARANTEED 15MOS SALARY
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at Cocolife in Makati City Published at Nov 03, 2020
About the company
at Cocolife in Makati City Published at Nov 03, 2020 jobs
Makati City, Metro Manila
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About the company
at Cocolife in Makati City Published at Nov 03, 2020 jobs
Makati City, Metro Manila