broker assist Customer Service role dayshiftEZY Service Centre Corp

Contact in-house account managers to gather financial data and documentation
Analyze risks and loan requests.
Calculate financial ratios (e.g. credit scores and interest rates)
Maintain updated records of loan applications
Submitting completed work on time and within SLA.·
Undertake other duties as requested by your manager.·
Participate in quality reviews as requested.·
Participate in staff training and development as required.·
Undertake other duties as may be allocated by your manager.
SELECTION CRITERIA·
Possess a "can do" attitude·
Hands-on experience with lending procedures, fraud analysis and detection·
Ability to create and process financial spreadsheets·
Strong analytical skills·
Ability to work under very strict deadlines·
Customer service experience·
BS in Banking and Finance,Economics or related field·
Applicants must be willing to work in Ortigas Center, Pasig City.
-Requirements- Minimum education level: Senior high school
2 years of experience
Language(s): English
Availability to travel: Yes
Availability of change of residence: No
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Broker Assist Customer Service Role - Dayshift
EZY Service Centre Corp - Pasig, National Capital Region
Offer description
Permanent contract Full Time
POSITION CATEGORY: Officers who facilitates lending for our clients by assessing creditworthiness and processing relevant paperwork.Work responsibilities include but not limited to stringent review of all loan applications, evaluating clients' financial information and calculating risk ratios. To be successful in this role, you should have a good understanding of lending procedures and customer service experience.Ultimately, selected candidate will help our in-house account managers acquire loans for our clients in a timely manner, while ensuring full compliance with respective Australian Credit rules and regulations.
KEY ROLES AND RESPONSIBILITIES
Review loan requests
Assess clients' financial status
Evaluate creditworthiness and risks
Contact in-house account managers to gather financial data and documentation
Analyze risks and loan requests.
Calculate financial ratios (e.g. credit scores and interest rates)
Maintain updated records of loan applications
Submitting completed work on time and within SLA.·
Undertake other duties as requested by your manager.·
Participate in quality reviews as requested.·
Participate in staff training and development as required.·
Undertake other duties as may be allocated by your manager.
SELECTION CRITERIA·
Possess a "can do" attitude·
Hands-on experience with lending procedures, fraud analysis and detection·
Ability to create and process financial spreadsheets·
Strong analytical skills·
Ability to work under very strict deadlines·
Customer service experience·
BS in Banking and Finance,Economics or related field·
Applicants must be willing to work in Ortigas Center, Pasig City
Requirements
Minimum education level: Senior high school
2 years of experience
Language(s): English
Availability to travel: Yes
Availability of change of residence: No
Yesterday
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About EZY Service Centre Corp
ESC is Business Process Outsource (BPO) and Knowledge Process Outsource (KPO) company. ESC invests in the Filipino talent to provide quality deliverables to corporate clients in Australia. Our business is focused efficiently utilising skills and resources to deliver positive results to our clients on time, every time.
We are comprised of professionals who are experts in providing specialised assistance to our clients. We differentiate ourselves from most outsourcing companies because ...
ESC is Business Process Outsource (BPO) and Knowledge Process Outsource (KPO) company. ESC invests in the Filipino talent to provide quality deliverables to corporate clients in Australia. Our business is focused efficiently utilising skills and resources to deliver positive results to our clients on time, every time.
We are comprised of professionals who are experts in providing specialised assistance to our clients. We differentiate ourselves from most outsourcing companies because we do not operate on a script. We work by feel, instinct, and intellect to give dynamic assistance without compromising quality. All of our employees thrive in an open office where dialogue is encouraged between the staff and management. Here, questions are encouraged, and new ideas are respected. We put a premium in equal opportunity rather than hierarchical business organisation. As a result, each employee rightfully contributes to the company's growth.
While we help our clients, we also want to help you fulfil your dreams. Our employees enjoy a family atmosphere, with opportunities for learning and growth. Every employee has an important role to fulfil. We provide world class service to our clients, while giving you a chance to attain work and life balance. And because we operate during Australian hours, you can work during the day and have enough time after your shift for your families.
We are committed to uphold the highest ethical and professional standards possible, as we strive for the best industry practice. We take great pride in helping thousands of Australians, from those who are detail-oriented to those who only have a limited background on the services we offer. We nurture our staff's growth while fostering teamwork, allowing each employee to take pride in their work.
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