Biomedical equipment service specialistMonroe Consulting Philippines Inc.

Biomedical Equipment Service Specialist » Full-time
» Cavite City
» •
» Posted on August 4, 2022
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» Apply job
Description:
Executive recruitment company Monroe Consulting Group Philippines is recruiting on behalf of a reputable medical device company in the country. Our respected client is seeking a Biomedical Equipment Service Specialist that will handle the installation, repairs, calibration and maintenance of biomedical equipment. The job is located in Carmona, Cavite.
Key job responsibilities include:
Competence and Initiative
» Research and identify solutions to biomedical equipment including software and hardware issues.
» Diagnose and troubleshoot technical issues related to installed equipment and/or equipment offered with service contract.
» Track issues through to resolution, within agreed time limits.
» Document technical expertise in the form of notes and manuals.
» Plan and anticipate possible itinerary and its results ahead of time.
» Prioritize and manage several open issues at one time.
Good Customer Relationship and After-Sales Service
» Provide prompt and accurate feedback to customers.
» Follow up with clients to ensure equipment are fully functional after troubleshooting.
» Ask customers targeted questions to quickly understand the root of the problem.
» Talk clients through a series of actions, either via phone, email or chat, until they've solved a technical issue.
» Maintain jovial relationships with clients.
Teamwork
» Support the team by accomplishing individual and group tasks.
» Follow the sequencing of demo-pullout assignment.
» Prepare accurate and timely reports every week.
» Report and discuss issues and assigned technical topics during weekly meeting.
» Maintain respect and empathy towards fellow employee
Requirements:
» Bachelor's degree graduate
» With background in Medical Equipment/Electronics
» With significant practice in Installation, Repairs, Calibration and Maintenance of Medical Equipment/Electronics
» Willing to travel for work
» Must be willing to work on-site which is in Carmona, Cavite
income: -
Address: Cavite City
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Monroe Consulting Philippines Inc. About Us ?Monroe Consulting Group is an international award-winning executive search (headhunting) company that delivers the highest standards of professionalism. With a network of offices spanning across Asia and a global network across 19 countries, we are big enough to deliver and small enough to care. Monroe's brand is located on the principles of honesty, integrity and customer satisfaction through our commitment to excellence in executive search (headhunting). Our selection of recruitment services is tailored to the specific requirements of our client companies, with employers being able to select either a database search or an executive search (headhunting) recruitment service, both of which are offered on a success-located or retained fee structure. ? Our Vision Our vision is to be the leading global specialist staffing group in our chosen sectors. Our Purpose Our purpose is to positively impact the lives of people, while delivering exceptional talent to our clients globally. Our Values As a group, we are led by our values of innovation, encouraging creativity and ingenuity; collaboration, communicating across geographies and sectors to achieve a strong team culture; accountcapability, inspiring leadership abilities and commitment; responsibility, promoting integrity and honesty; and excellence, delivering results and maintaining discipline.
Worksvianet

Cavite City, Cavite
Permanent
Full-time