bilingual customer research & Analytics analyst (japanese or mandarin)RELX

Primarily responsible for processing companies which patent records/ information are in Chinese, Japanese, or Korean
Data Quality - Conduct in-depth internet research to achieve data quality in patents globally with additional focus on identifying, understanding, and accurately processing Chinese, Japanese, or Korean documents/ information
Identify patent ownership based on extensive research on corporate structure, M&A, Spin-offs, company name changes, and patent transactions
Conduct quality control measures to ensure data is highly accurate and reliable
Responsible for validating, updating, and verifying customer information in the Harmonizer Tool
Ensure updates or changes in the customer database are accurate and are meeting quality standards
Meet or exceed productivity targets that are based on efficiency. The target of processing time per customer may vary depending on the type of process and portfolio size
Identify future process improvements to further improve the team or individual performance
Effectively communicate with internal stakeholders and team members to foster collaboration
Ensure data standards and SLAs are met
Communicate effectively on the status of tasks and projects in progress
LexisNexis, a division of RELX Group, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. If a qualified individual with a disability or disabled veteran needs a reasonable accommodation to use or access our online system, that individual should please contact [Protected Info] or if you are based in the US you may also contact us on 1.855.833.5120.
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RELX

Manila City, Metro Manila
Permanent
Full-time