australian account | Customer Service Representative | dayshift | onsiteSykes

Australian Account | Customer Service Representative | Dayshift | Onsite » Full-time
» Makati
» •
» Posted on July 23, 2021
» •
»Save Job favorite_border
Description:
Work, lgain and grow with the Top Employer and BPO Company of the Year!
WHY YOU SHOULD JOIN SYKES
SYKES is the best company where you can work, lgain and grow. We offer competitive income and benefits packages, provide various learning, development and mentoring opportunities and put programs in place to promote career growth. As a multinational digital marketing and customer service global outsourcer, we partner with Global 2000 companies. That means that you get to work with the world's biggest brands and industry leaders! Here are some of the other benefits of working in SYKES:
» Competitive income, account-specific benefits and performance incentives*
» Night differential and night shift allowances
» Paid sick and vacation leaves
» HMO coverage (medical and dental) for you, even during probationary period, and your qualified dependents
» Life Insurance
» Study Assistance Program
» Cool office spaces and employee-centric facilities
» Accessible locations
» Mentoring and development programs for career growth opportunities
» Exclusive discounts in partner establishments
» Company-sponsored interest clubs
» Employee engagement activities
» Volunteer programs
» SYKES has been in the Philippines for more than 20 years and is considered the country's first multinational contact center!
*Term and conditions apply.
*The compensation package is inclusive of incentives and allowances. The basic income varies depending on your assessment.
Requirements:
What are we looking for?
» Completed at least 2 years of college education
» At least 6 months of BPO practice
» Basic expertise of computer usage and internet navigation
» Can communicate in English
» Willing to work in Glorietta 1, Makati
»TIP: Have your SSS and PAG-IBIG numbers ready for faster application processing!
Working under the new normal
SYKES Philippines' COVID-19 Response
Our employees' safety is of utmost importance to us. As more employees are returning to report on-site, we have ensured that we follow strict protocols and measures mandated by the government.
Time and again, we assure all our employees that we follow rigid cleaning and disinfecting practices on-site. We also instruct employees to stay home if they are experiencing symptoms or are ill. We have also implemented the following as additional defense from COVID-19:
» Undergoing SYKES' sanitation and re-entry protocols (thermal scanning, foot bath, health questionnaire, and placement of alcohol/sanitizer dispenser within their workspaces and in the common areas)
» Strict implementation of no face mask, no face shield, no entry policy
» Emphasized education on-site including proper handwashing, wearing of masks and shields, as well as social distancing
» Rigid cleaning, misting, and sanitation protocols are also implemented to ensure that our sites are safe and clean. This includes deploying air purifiers/cleaners, cleaning air-conditioning units and their filters, and incorporating proper ventilation with the use of industrial blowers and exhausts within the sites
» Disinfections carried out by our partner supplier, done thrice a week to ensure on-site safety
Additionally, we have also reinforced our employee programs, launching the following:
»SYKES Mind Matters (Mental Health Program)
»SYKES COVID-19 Home Care Program
»SYKES Armor (Vaccination Program)
At SYKES, our employees' comfort, safety, and well-being will always be our top priority.
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ATTESTATION
By submitting your application, you acexpertise that you have read and understood SYKES Recruitment and Privacy Policy (https://www.sykes.com/philippines/sykes-recruitment-and-privacy-policy/). You attest that the personal information you provided, such as, among others, those pertaining to your academic and professional qualifications are accurate, true, complete, and not misleading.
In addition, you give your consent to SYKES to verify the information you have provided relative to your application. This includes checks with your previous employers, academic and/or professional institutions and other agencies as permitted by law.
You further understand that SYKES is committed to ensuring the confidentiality of your personal data through the institution of appropriate legal, organizational, physical and technical measures to protect such data consistent with applicable privacy and data security laws. You confirm and consent to SYKES (i) collecting, processing and updating your personal data in connection with your employment application and the provision of services through the Sykes e-Recruitment (e-Rec) portal; (ii) publishing your personal data via SYKES e-Rec portal (iii) transferring of your personal data to Sykes affiliates, vendors and third parties in conformity with existing laws and regulations.
You are also aware that you are entitled to know whether SYKES holds your personal data, that you have the right to access your personal data, and that you may request for its supplementation, correction, or deletion, in conformity with local laws, as may be applicable. However, you acexpertise that certain personal data may be exempt from such access, correction and deletion requests pursuant to applicable data protection laws and regulations.
You confirm and consent to receiving alerts and notices from SYKES regarding important events, deadlines and schedules, HR announcements and other matters of interest related to your work application and possible employment with SYKES.
income: ?20000 - ?25000
Address: Makati
Application Process: Apply at Bossjob!
Apply at Bossjob.ph today!
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Sykes Philippines SYKES is a digital marketing and customer service global outsourcer, providing customer-engagement services to Global 2000 companies. We have more than 55,000 dedicated employees and more than 65 sites in more than 20 countries. We have operations in North America, Europe, Middle East, Africa, Latin America and the Asia Pacific. We provide services through multiple communication channels encompassing phone, e-mail, web, chat, social media and digital self-service.
In the Philippines, SYKES is recognized as the first multinational call center in the country. We are also the first call center to venture outside Manila and establish operations in Cebu. From only 14 employees, SYKES grew to 15,000 and now has 7 sites in the country. SYKES has more than 20 years of practice in the industry and is known for its innovative and supportive work environment.
SYKES Philippines is recognized as the BPO Company of the Year and CSR Company of the Year in the 2018 Asia Leaders Awards.
SYKES OFFICES
Makati City (Headquarters)
- G/F Glorietta 1 Corporate Center, Hotel Drive, Ayala Center
Mandaluyong City
- Upper G/F Worldwide Corporate Center (WCC), Shaw Boulevard
- G/F 500 Shaw Zentrum (S500), Shaw Boulevard
Quezon City
- G/F K-Pointe Building, Gilmore St. corner Aurora Blvd.
Muntinlupa City
- 6/F ATC BPO1 Corporate Center Bldg., Madrigal Avenue, Ayala Alabang
Cebu City
- Synergis Building, F. Cabahug Street, Brgy. Kasambagan, Mabolo
- 4/F Robinsons Galleria Cebu, Gen. Maxilom Avenue Extension, corner Sergio Osmeña Blvd., Brgy. Tejero
Worksvianet

Makati City, Metro Manila
Permanent
Full-time