Account ManagerIQVIA

Key responsibilities include:GrowthContribute to the financial performance of allocated projects / programs and drive profitable delivery through accurate financial management.Ensure accurate scoping of projects, development of high quality budgets, support identification and development of project change notices / change ordersSupport accurate invoicing, revenue and new business recognition, and ensure thorough project close outRegularly review financial health of projects and resolve any challenges in collaboration with Account Management colleaguesMaintain awareness of, and contribute to delivering where appropriate, Account Growth Plans that drive organic expansion and new businessWhere appropriate, contribute to strategic pricing initiatives as required to ensure inclusion of IMC services within IQVIA pricing toolsClient relationships and business developmentForm trusted and effective relationships with clients, acting as the day to day point of contact for project delivery discussionsPrepare for and lead client project status discussions including preparing meeting agendas, coordinating speakers, arranging calls and distributing high quality reportsCommunicate with clients around budgets, project change notices and reconciliationsHandle challenging conversations / negotiations as requiredAs required, support the development of proposals and sales / bid defence presentations, presenting appropriate elements as requiredDevelop understanding of the relevant therapeutic landscape pertaining to client accounts, and develop subject matter expertise in identified service areas relevant the Practice AreaAs required, work with Account Management leaders to advocate for, and protect, inclusion of IMC services into study proposals, budgets and contractsQualityCoordinate account, project and program teams to develop and deliver high quality programs that are delivered with excellence, on time and on budget, ensuring strong client feedback and enabling organic growthManage the operational aspects of projects and programs, ensuring that all project work is completed in accordance with SOPs, policies and practices. Contribute as required to initiatives to deliver operational enhancementsDevelop clear scopes of work for new projects and brief clearly to delivery teams to enable successful execution of the project to the brief, timelines and budgetCreate, track and report on project timelines, ensuring regular updates and working with teams to update as the project evolvesProactively identify and address scheduling / delivery challenges across the team, working collaboratively to find solutionsMaintain a detailed understanding of IMC financial processes, ensuring accurate, documented financial management of our projects and programsManage project budgets and raise, approve and track invoicesProduce and distribute status, tracking and financial reports for internal and external team members and senior managementTake responsibility for customer satisfaction for account (s), identifying areas for improvement and ensuring action to addressInternal collaborationMonitor and coordinate efforts of cross-functional project teams and project resources within and outside the organizationMeet with team members on a regular basis regarding project tasks to ensure project milestones are metLead problem solving and resolution efforts.Train and mentor junior staff.Prepare and present project information at internal team meetingsPartner with appropriate team members to identify, suggest, input into and implement process improvementsQualifications:Bachelor's Degreeat least 5 years of work-related experienceWilling to work in shifting scheduleAmenable to work in graveyard shiftIQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at
IQVIA

Taguig City, Metro Manila
Permanent
Full-time