Account ManagerPronto Marketing

Company Description
Pronto Marketing is a digital marketing agency founded in 2008 in Bangkok, Thailand. Our clientele are overseas: We serve over a thousand organizations in North America, the UK, Australia, and New Zealand.
Our founder has a Microsoft background and an American west-coast approach to running a company: You'll be joining a diverse, international team that works hard, has fun, and respects each other and our clients.
Job Description
The Impact You'll Make:
Help existing clients get the most out of their Pronto accounts through support calls
Identify new sales opportunities by building relationships with key client accounts & new clients
Work closely with Project Managers & Marketing coordinators to get at risk accounts back on track through pro-active calls
Job Description
We are seeking an experienced Account Manager to join the Pronto team. The ideal candidate will have previous digital agency experience and be comfortable managing multiple digitally driven client accounts in a fast-paced environment.
What You'll Do & Be Responsible For:
Proactive Client Relationship Building
Develop and extend client relationships by creating and maintaining a deep understanding of the client's business and goals and can translate those into projects for Pronto.
Continually foster meaningful communication between Pronto and our clients.
Act as liaison for internal and external communications with assigned accounts.
Stay informed of client's industry to make applicable and impactful suggestions regarding marketing campaigns.
Client and Internal Team Advocate
Strike an even balance between delivering on client requests and supporting the internal team's workflow, process, and workload.
Work closely with Project Managers and Marketing Coordinators and serves as the internal resource for team members when the client and project challenges arise within an account.
Influence and negotiate with clients regarding recommendations made by creative team members and address any concerns or disputes from the client or internal team.
Knowledgeable in basic creative and web development processes to communicate on behalf of the design and development teams if needed.
Schedule all client meetings, develop agendas, and debriefs afterward with the client and internal team.
Qualifications
The Skills You'll Have:
3-5+ years of previous marketing, account management, business development, or consulting experience is required.
Previous experience at a marketing or digital agency with proven experience managing multiple client accounts simultaneously.
Experience and exposure in working with project managers, strategy, creative and development teams.
Solid presentation and communication skills are critical-demonstrated ability to communicate with business and department leaders in various industries.
Extremely detail-oriented and organized, great listener and translator of inputs from clients.
The position requires a highly motivated and organized individual willing to diversify and multi-task - the ability to work on various projects independently or within a team structure. Possession of excellent writing and communication skills is essential. Follow-through and responsiveness are also critically important.
Essential to have a passion and desire to improve work style and productivity continuously.
Solid skills in various project management software (or the willingness to learn and adapt), word processing, spreadsheet management, e-mail, etc.
Strong B2B marketing, web, and technology background a plus
Additional Information
Job Benefits:
Competitive Salary
Year-End Bonus
Flexible about work times and remote work
Health Insurance
Allowance fund to better yourself outside of work
Work with a friendly, quirky team of geeks
Pronto Marketing

Pasig City, Metro Manila
Permanent
Full-time