user Support specialistDiageo

Job Description :
Top Accountabilities:
Manage brilliant business partnering
Resolve and/or escalate supplier and requestor issues.
Act as a single point of issue resolution through the entire Source to Pay process
Highlight any potential process and knowledge gap and ensure proper resolution
Advice requestors where required e.g. appropriate methodology re vendor information, alternative buying channels
Efficiently and effectively manage Coupa based POs
Provide support to the market that facilitates the accurate, efficient and timely set up and approval of purchase orders within SAP.
Manage parked and blocked items. Analyze daily blocked and parked report and ensure all outstanding items are kept to minimum
Ensure that all queries are resolved promptly and courteously through either personal intervention or liaison with GDBS and/or market.
Monitor Purchase Order housekeeping in cooperation with the Requestor. Run monthly reports to ensure unused open PO's are closed and goods receipts are completed in a timely manner.
Provide input to monthly Service Review call and ensure main KPIs meet the target
Key Criteria to be successful in this role:
Degree educated preferably in a business or Procurement related field.
Experience of Source To Pay processes, including processes, ways of working, documentation and compliance requirements etc. would be beneficial
Able to work proactively and effectively in cross functional and global team at all levels in an organisation.
Previous Procurement/PTP experience preferred.
Language and cultural skills for the markets supported.
Worker Type : Regular
Primary Location: McKinley Hill
Additional Locations :
Job Posting Start Date : 2021-07-07-07:00
Diageo

Taguig City, Metro Manila
Permanent
Full-time