Urgent Hiring mandarin client service representative php 80,000-php 90,000Jk Network Services

Job Description
This company is a Canada-based provider of news for business markets. This is categorised in three units: Financial & Risk, Legal, and Tax & Accounting that enables transactions and investment, financial and corporate professionals.
Position: Mandarin Client Service Representative
Location: Taguig City
Salary: Php 80,000-Php 90,000
Schedule: Dayshift schedule but must be open to a shifting schedule
Benefits: HMO (2 free dependents), Life insurance, Clothing, Medical, Optical and Dental allowance Annual Reimbursement (10, 000), Retirement Plan Benefits, Travel Insurance, Appraisal and Merit increase
Industry: Shared Services
Working Set-up: Temporary Work From Home and provided work equipments + wifi allowance
Job Responsibilities:
Respond to customer inquiries via phone, email and chat, etc.
May assist field representatives in account maintenance.
May include some order processing duties.
Be a solution expert in demonstrating our technology solutions
Help increase response rates across Financial, AR/AP and Legal products via phone calls and emails
Work with other Confirmation teams and global office locations to share, quantify and scale best practices
Additional responsibilities will evolve based on the changing needs of our clients and industry.
Work with audit firms to expand Confirmation usage
Qualifications:
Ability to speak, read and write in Mandarin, Cantonese a plus
Preferably with Software as a Service technology experience and knowledge.
Preferably 1 + years of customer support and/or sales experience.
Preferably Financial Industry (Accounting, Banking) background.
Knowledge or expertise in Salesforce.com, Excel, SCRUM is a plus
A positive attitude and the ability to embrace change are keys to success
Recruitment Process:
Initial Interview
English Proficiency
Hiring Manager's Interview
Mandarin / Cantonese proficiency Assessment (Written and Speaking)
Job Offer
Hiringvenue.com

Taguig City, Metro Manila
Temporary
Full-time