Technical Support RepresentativeTeleTech

Now, more than ever, how we connect is everything. That's why we're moving our processes online to bring you virtual interviews & assessments you can experience from the comforts of your home. Connect to your possibilities with TeleTech through a phone interview & learn as you go with coaching for our online assessments. We'll send you forms & keep you updated via email. All so we can secure your new career with us.
Typically, to qualify as a Japanese Technical Support Representative you need to have:
Fluency in both written and spoken Nihongo and English
Speaking - Familiarity in Keigo (honorific or polite form) is preferred
Writing - Knowledge in Katakana and Hiragana is a must; Familiarity in basic to intermediate Kanji is preferred
Reading - Knowledge in Katakana and Hiragana is a must; Familiarity in basic to intermediate Kanji is preferred
Basic English communication skills
Strong familiarity with the internet and MS Office applications
Previous customer service experience is a plus, but it's not really a requirement
What you might be doing on a typical day:
Consult with customers on products and services to provide the best solutions via call, email and/or chat
Respond to customer inquiries with compassion and active listening
Ultimately you will provide excellent customer service that keeps the customer coming back
You'll enjoy:
Competitive pay and performance-based incentives
Fixed dayshift work schedule and guaranteed weekends off
Real career growth opportunities
Company-sponsored HMO with Health & wellness programs for you and your family
Educational assistance through tuition reimbursement
An accessible location at the 2nd Floor, Robinsons Cybergate Plaza, EDSA corner Pioneer Street, Mandaluyong City.
And more.
Accepting digital applications for your protection and the protection of our employees: Apply online or text 'TTEC' to +63 922 110 1170 to connect with us.
Our purpose is to deliver humanity to business - and it's more relevant than ever before in today's environment. We know we're stronger together, working towards a purpose that matters. As TeleTech team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences.
Workbank