Technical support representative l19cv9 Philippines
Workplace: MetroManila, Manila, Makati
Salary: Negotiable
Work form: Full time
Posting Date: 26/10/2025
Deadline: 30/07/2023
Salary Details
Negotiable
Job Address
111 Paseo de Roxas Building, 111 Paseo de Roxas, Legazpi Village, Makati, 1229 Metro Manila, Philippines
Job Description
Deliver service and support to end-users using and operating automated call distribution phone software and emails
Proactively monitor and respond to events, error conditions and threshold events in network monitoring system and processing events
Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services
Follow standard processes and procedures
Identify and troubleshoot issues per Client specifications
Redirect problems to appropriate resource
Accurately process and record call transactions using a computer and designated tracking software
Stay current with system information, changes, and updates
Candidate's profile:
Great organizational and interpersonal skills
Someone who is flexible and proactive
Creative mindset, problem solver, service oriented and self-learning skills
Innovative attitude, stress resistant, team player, flexible
Previous industry experience in 24 x 7 Network Operation Center or call Center
Job Requirements
monitor, respond, Follow standard processes
Job Type
Accounting/Banking/Finance
Working Hours
12:00 AM to 12:00 AM
You need to login to apply for this job
Negotiable
Job Address
111 Paseo de Roxas Building, 111 Paseo de Roxas, Legazpi Village, Makati, 1229 Metro Manila, Philippines
Job Description
Deliver service and support to end-users using and operating automated call distribution phone software and emails
Proactively monitor and respond to events, error conditions and threshold events in network monitoring system and processing events
Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services
Follow standard processes and procedures
Identify and troubleshoot issues per Client specifications
Redirect problems to appropriate resource
Accurately process and record call transactions using a computer and designated tracking software
Stay current with system information, changes, and updates
Candidate's profile:
Great organizational and interpersonal skills
Someone who is flexible and proactive
Creative mindset, problem solver, service oriented and self-learning skills
Innovative attitude, stress resistant, team player, flexible
Previous industry experience in 24 x 7 Network Operation Center or call Center
Job Requirements
monitor, respond, Follow standard processes
Job Type
Accounting/Banking/Finance
Working Hours
12:00 AM to 12:00 AM
You need to login to apply for this job
Other Info
NCR, Metro Manila, Makati, Philippines
1 Year or less
Full-time
Negotiable
Elementary Graduate
1 Vacancies
1 Year or less
Full-time
Negotiable
Elementary Graduate
1 Vacancies
Submit profile
9cv9 Philippines
About the company
9cv9 Philippines jobs
111 Paseo de Roxas Building, 111 Paseo de Roxas, Legazpi Village, Makati, 1229 Metro Manila, Philippines
Position Technical support representative l1 recruited by the company 9cv9 Philippines at MetroManila, Manila, Makati, Joboko automatically collects the salary of Negotiable, finds more jobs on Technical support representative L1 or 9cv9 Philippines company in the links above
About the company
9cv9 Philippines jobs
111 Paseo de Roxas Building, 111 Paseo de Roxas, Legazpi Village, Makati, 1229 Metro Manila, Philippines