Technical Support Representative - japanese - pioneer, mandaluyongTeleTech Philippines

Posted on 18 June 2020
Now, more than ever, how we connect is everything. That's why we're moving our processes online to bring you virtual interviews & assessments you can experience from the comforts of your home. Connect to your possibilities with TeleTech through a phone interview & learn as you go with coaching for our online assessments. We'll send you forms & keep you updated via email. All so we can secure your new career with us.
Requirements
Typically, to qualify as a Japanese Technical Support Representative you need to have:
· Fluency in both written and spoken Nihongo and English
Speaking - Familiarity in Keigo (honorific or polite form) is preferred
Writing - Knowledge in Katakana and Hiragana is a must; Familiarity in basic to intermediate Kanji is preferred
Reading - Knowledge in Katakana and Hiragana is a must; Familiarity in basic to intermediate Kanji is preferred
· Basic English communication skills
· Strong familiarity with the internet and MS Office applications
· Previous customer service experience is a plus, but it's not really a requirement
What you might be doing on a typical day:
· Consult with customers on products and services to provide the best solutions via call, email
and/or chat
Respond to customer inquiries with compassion and active listening
Ultimately you will provide excellent customer service that keeps the customer coming back
You'll enjoy:
· Competitive pay and performance-based incentives
· Fixed dayshift work schedule and guaranteed weekends off
· Real career growth opportunities
· Company-sponsored HMO with Health & Wellness programs for you and your family
· Educational assistance through tuition reimbursement
· An accessible location at the 2nd Floor, Robinsons Cybergate Plaza, EDSA corner Pioneer Street, Mandaluyong City.
· And more.
Our purpose is to deliver humanity to business - and it's more relevant than ever before in today's environment. We know we're stronger together, working towards a purpose that matters. As TeleTech team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences.
Skills / Software
English languageCustomer Service
Working Location
2nd Floor, Robinsons Cybergate Plaza, EDSA corner Pioneer Street, Mandaluyong City., Mandaluyong
Apply Now
Job Description
Bossjob