service SupervisorAmici Water Systems

Responsible for the planning, supervision, monitoring, and controlling of work schedule within time and quality standards to ensure that there are no unresolved tasks within the agreed service level.
Duties and Responsibilities:
1. Assigns job orders to Service Technician within time requirements according to their technical competency to avoid back jobs.
2. Ensures availability of manpower and schedule to serve all service requests.
3. Accountable for the accuracy and validity of all information from and about all service requests.
4. Executes daily briefing of instruction before dispatching Service Technicians to ensure that they correctly understand the job order requirements.
5. Reviews the work of Service Technicians through submitted reports.
6. Prepares and implements Corrective Action/Preventive Action System to ensure high quality of service deliverables.
7. Develops and implements a reporting system to ensure a sustainable monitoring of job order status. 8. Accountable for proper requisition and liquidation of payment requests to ensure funds are available for job orders as well as preparation and releasing of materials and tools.
Qualifications:
1. Must be a graduate of Bachelor of Science in Mechanical Engineering
2. Must have at least three (3) years working experience in team supervision/management
3. Must have extensive experience with water heaters, air conditioners, pumps and other mechanical equipments
4. Must have excellent oral and written communication skills
5. Must be have planning, organizing, analytical, problem solving and decision making skills
Summary of role requirements:
Looking for candidates available to work on weekdays and Saturdays
2-3 years of relevant work experience required for this role
Working rights required for this role
Expected start date for role: 21 August 2023