sales & Customer Service supportInside Out

** IMPORTANT ** WATCH THIS QUICK LOOM VIDEO ON HOW TO GET HIRED:C1 ENGLISH LEVEL IS REQUIRED, THE SELECTED CANDIDATE WILL BE SPEAKING STRICTLY IN ENGLISH DURING THEIR WHOLE SHIFT." PLEASE SUBMIT YOUR RESUME AND AUDIO RECORDING IN ENGLISH"JOB TITLESales & Customer Service SupportJOB IDWILJENRINDUSTRYResidential and Commercial Cleaning ServicesLOCATIONPH/LATAMJOB STATUSFull Time (40 to 50 hours)WORK SCHEDULE8:00 AM - 5:00 PM EST + 4 hours on Saturday (flexible)SALARY$6 to $8 per hourTARGET START DATEASAPROLE OVERVIEWAbout the Client:A fast-growing window cleaning and home services company based in Florida is seeking a highly professional, full-time Virtual Assistant to support day-to-day operations. The client serves a predominantly older customer base and values clear, neutral English communication, fast responsiveness, and high-quality customer interaction. After experiencing challenges with time zones and unclear accents, the client is looking for a dependable VA who understands American communication styles and can work U.S. hours with ease.About the Role:The Virtual Assistant will take on a central role in sales support, schedule management, and customer service, working closely with the business owner to streamline operations. This is a client-facing role, and clear communication, excellent organizational skills, and attention to detail are essential.Key Responsibilities
Handle customer communication via phone, email, and SMS in a polite, clear, and professional manner
Manage and coordinate scheduling of appointments and services
Assist with sales tracking, follow-ups, and lead management
Enter customer and job data into Google Sheets and CRM (Housecall Pro)
Respond to customer inquiries and resolve issues in a timely manner
Maintain a high level of accuracy and efficiency in all administrative duties
Required Qualifications
Fluent English speaker with a clean, neutral accent - able to communicate clearly with U.S.-based clients
Previous experience in sales, customer service, or administrative support roles
Highly organized and detail-oriented
Comfortable managing calendars, schedules, and basic data entry
Familiarity with Google Workspace and CRM platforms
Able to work full-time U.S. hours (Eastern Time)
Reliable internet connection and power source (urban location preferred)
Inside Out

Philippines
US$6.00-8.00 per hour
Permanent
Full-time