Customer Service Representative (csr)Metacom Business Process Outsourcing Solutions Inc.

METACOM BUSINESS PROCESS OUTSOURCING SOLUTIONS INC.
 
Is currently looking for:
CUSTOMER SERVICE REPRESENTATIVE
 
Description
Provide prompt and effective customer service support via phone.
Resolve customer inquiries and complaints efficiently while maintaining positive client relations.
Assist customers in navigating products and services to enhance their experience.
Document customer interactions and feedback accurately for future reference.
Collaborate with team members to improve service delivery and customer satisfaction.
Requirements
Educational Qualifications: High School Diploma or equivalent
Experience Level: Fresh Graduate with or without BPO Experience
Skills and Competencies: Proficient in English with strong customer service skills
Skills and Competencies: Excellent problem-solving abilities and technical skills
Skills and Competencies: Strong interpersonal and organizational skills
Qualities and Traits: Ability to work in a fast-paced environment and adapt to changing situations
Skills and Competencies: Effective sales pitching and closure techniques
Benefits:
Paid Trainings
22 Paid Leaves
HMO
13th Month Pay
Government Mandated Benefits
Why Join Us?
Multiple account options
Career growth opportunities
Supportive and professional work culture