Sales and Marketing adminAzia Suites Hotel and Residences Inc.

The Sales and Marketing Admin plays a key support role in the hotel's sales and marketing team. This position helps implement marketing strategies, maintain client relationships, manage online content, prepare sales materials, and assist with administrative duties. The Sales and Marketing Assistant ensures smooth coordination between the hotel and its clients, helping to drive revenue through effective sales efforts and promotional activities.
 
KEY RESPONSIBILITIES
 
SALES SUPPORT 
Assist the Sales Manager in managing client accounts, preparing proposals, and following up on leads.
Handle inquiries from clients regarding rates, availability, and services.
Maintain and update the customer relationship management (CRM) system with accurate client data.
Prepare quotations, contracts, banquet event orders (BEOs), and other sales-related documents.
Coordinate appointments, meetings, and site inspections with potential clients.
Support in organizing sales calls, sales blitzes, and client events.
MARKETING SUPPORT 
Assist in the implementation of marketing campaigns and promotions (online and offline).
Help create marketing materials such as flyers, brochures, posters, presentations, and content for digital platforms.
Update the hotel's website and social media channels with current promotions, events, and content.
Monitor and respond to online reviews, comments, and messages on platforms like Facebook, Instagram, and TripAdvisor.
Assist in email marketing campaigns, newsletters, and database management.  
EVENT COORDINATION 
Support the sales team in organizing events, corporate functions, or promotional activities.
Liaise with other hotel departments to ensure the successful execution of events.
Assist in preparing post-event reports and gathering client feedback  
ADMINISTRATIVE TASKS 
Maintain organized records of client communications, contracts, and proposals.
Ensure the timely preparation and delivery of reports, meeting minutes, and other documents.
Handle filing, documentation, and other administrative support tasks for the department.
Manage inventory of sales and marketing materials and request restocking as needed.