Quality Assurance Analyst | customer service accountMagellan Solutions Outsourcing, Inc.
Call Monitoring
Assessing agent's performance
Monitoring trends
Designing evaluation programs
Conducting coaching process
Basic Qualifications:
2 years experience as Quality Assurance Analyst, preferably on a BPO setting.
Have very good oral and written communication skills.
Keen to details.
Sales and tech savvy.
Articulate.
Goal oriented and result driven person.
Can work on Shifting schedules.
Amenable to work in Quezon City and/or in Mandaluyong City.
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Magellan Solutions Outsourcing, Inc.
About the company
Magellan Solutions Outsourcing, Inc. jobs
Mandaluyong City, Metro Manila
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