part-time Customer Service agent for a car repair companyLTVplus

You have 2-3 years of experience in customer support, with a strong background in handling voice calls. You're confident, empathetic, and patient, with excellent communication skills that make customers feel valued and understood.You're a natural problem-solver, able to handle multiple tasks efficiently while staying detail-oriented and accurate. With solid time management and technical skills, you adapt quickly to tools and processes.You bring product and service knowledge to every interaction and, when needed, you can confidently identify upselling opportunities. Most importantly, you thrive in delivering excellent customer experiences on every call.🌟 What You'll Be DoingHandle inbound and outbound calls professionally and efficientlyProvide accurate and empathetic support for customer inquiries and issuesRespond to a small volume of daily emails as neededTroubleshoot, resolve, and escalate customer concerns when necessaryMaintain accurate records of customer interactions in the systemEnsure a positive customer experience while representing the brand🧰 Tech & Tools
Required platform: Aircall
Other tools: Standard CRM and customer support applicationsReady to join a team that values your problem-solving skills and customer-centric mindset?
We can't wait to meet you!
LTVplus

Makati City, Metro Manila
Permanent
Part-time