palawan - Customer Service associateFoundever

About UsWork in paradise here in Foundever Princesa.Foundever is the only contact center in the beautiful island of Palawan. This city in the forest is home to people raw but very eager in delivering the best experience to our customers in collaboration with some of the world's best known brands. Experience the Sitel life here and get the best of both career and a laid back environment.Job SummaryFoundever is looking for passionate customer service associates who can live and breathe our core values.We'll also need you to know your way around a computer and be comfortable supporting customers through phone, online chat, or email.Customers will rely on you to answer their questions, address their concerns, and help them with a particular product or service.What does that mean for you? You'll be the voice of the brand and it's up to you to develop personalized and memorable experiences between our clients and their customers.Primary Job ResponsibilitiesWOW Customers over the phone, online chat, or emailEnthusiasm and a Be BOLD attitude with great customer service skillsA WORK Together approach with open communication, excellence in service, integrity, and accountabilityBuild TRUST by working as a team member, as well as independently, with minimal supervisionDemonstrate a strong customer service orientation and take responsibility to ensure customers are satisfieExperience Target
Call Center experience a plus
Foundever

Palawan
Permanent
Full-time