mandarin service desk ( Quezon City)J-K Network Manpower Services

Posted on 25 June 2020
BENEFITS:
Government Mandated Benefits
13th Month Pay
Paid Holidays / Vacation
Paid Sick Leave
Life Insurance/Disability
JOB DETAILS:
COMPANY PROFILE: This an is Indian Multinational Company a global IT, consulting and BPO Company. It is in the industry for over 80 years delivering quality services to their clients and customers. They are recognized over the world for their ample range of services, strong commitment to sustainability and competitive business citizenship.
RESPONSIBILITES:
Responsible in providing technical support and answering concerns via phone, email and chat and web
Maintain a high degree of Customer Service for all support queries and follow all service management principle
Record trend of calls and recognizing outages proactively
Interact and coordinate with other departments to resolve customer Issues
RECRUITMENT PROCESS:
Paper Screening
Invite for FTF interview
Job Offer
Contract Signing
Requirements
REQUIREMENTS:
Can start ASAP
Must have tech skills (Active directory, VPN and etc.)
No BPO Experience needed
Must have finished at least 2nd year (72 units)
Working Location
Quezon City, Philippines
Apply Now
Job Description
Bossjob