Manage and monitor all installed systems and infrastructure
Install, configure, test and maintain operating systems, application software and system management tools
Proactively ensure the highest levels of systems and infrastructure availability
Ensuring user queries or issues are captured, validated, and triaged for further processing.
Ensuring that various types of information are communicated to users through the appropriate channel(s).
Requirements
Bachelor's degree
Amenable to work in McKinley, Taguig and in shifting schedule
Should have experience in voice support
1-3 years of Experience in technical Voice Support or ServiceDesk
Proficient in Mandarin and English (both speak, read and write)
Skills / Software
service deskTechnical Support
Working Location
C-5, Culiat, Taguig, Philippines
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Job Description
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J-K Network Manpower Services
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