level 1 Customer Service Representative for davao site | 25k salary packageSelect VoiceCom

Select VoiceCom is currently looking for a Level 1 Customer Service Representative to start ASAP!
 
Select VoiceCom is an American and Australian-owned company providing call center services. While our main goal is to provide first-class service to all of our clients, this is directly linked to our goal of providing a great work environment that our employees can be proud of. We want all of our employees to proudly say, "I work at Select VoiceCom, and think it's a great place to work!" The owners and managers at SVC care about their employees and listen to their feedback. All of our company decisions take into account how they will affect our employees and what we can do to make them beneficial for our employees.
 
If you are considering a move from your current job or want to build a new career with an opportunity to learn and grow, then we urge you to apply at Select VoiceCom today and join the growing SVC family. You wont regret it!
 
Check out our Facebook page: https://www.facebook.com/selectvoicecomph
 
Plus enjoy the following benefits:
Medical/Dental coverage (HMO) after 1 month* + FREE HMO coverage for 1 dependent after 6 months
Life insurance program
Career development
Service incentive leave program
Annual salary increase based on performance
Fun and family-like working environment
Quarterly team outing
Free flowing coffee and hot chocolate
*Terms and conditions apply.
 
Responsibilities:
Assist customers with travel documents, including electronic authorizations and US visas
Manage accurate data entry across platforms
Provide accurate information about products, pricing, and availability
Respond to customer inquiries via ticket, email, phone, chat, and Zoom
Participate in team meetings and support special projects
Contribute to service improvements and customer experience
Ensure compliance and handle sensitive data professionally
Qualifications: 
Clear speaking voice
Must have at least 6 months of BPO experience in one company
Excellent English communication skills both written and verbal
Must have an excellent command of the English language, with neutral or American accent
Strong customer service skills
Strong administrative skills - accurate typing & spelling is essential to this role
Energetic, fun and confident personality
Willing to start ASAP
Looking for a long-term position
Willing to work full-time night shift
Willing to work on-site
Quick apply below!
 
If shortlisted, our recruitment team will reach out to you within 1-7 working days. Due to the volume of applications we receive every day, only shortlisted candidates will receive a phone call for an interview anytime between 8 AM - 3 PM (Monday-Friday).