korean Customer Service associateRobert Bosch Engineering and Business Solutions Limited

Job Description
Job Description
Provides assistance to customers during Emergency and Informational Calls.
Coordinates and corresponds with Public Safety Answer Points and arrange of the required help during emergency cases.
Provides the customers with information required during Informational services calls.
Exhibits Premium services to all automobile customers.
Records all important information regarding the calls in the systems
Reports all technical difficulties experienced during the call.
Qualifications
Personality:team player, strong customer service attitude, pro-active, positive can do attitude, and stress resistance in emergency situations
Knowledge and experience:Minimum of 6 monthsexperience in customer service.Line of Business:Mobility Services
Working practice:strong attention to details, quality-conscious and results-driven
Languages:Fluent communication skills (oral and written) in Korean andBusiness English
Education:Bachelor's degree in any field
Schedule: Willingness to work in rotationschedule,holidays and working on-site
Additional Information
Kindly fill out our Application Form and attach your resume in your application. Only shortlisted candidates will be contacted.