japanese speaking Customer Service RepresentativeAdmerex Solutions Inc.

Description
Key responsibilities
Answer inbound calls, emails and/or chat from customers ranging from product information, product inquiries, complaints, follow ups, etc.
Connect with existing customers to gauge general satisfaction and get insights on how to improve our products and services.
Contact potential customers or leads to explain the product or service that the company offers.
Basic knowledge on accessing the existing system and tools in handling issues and concerns
Job requirements
Must be fluent in Japanese language, both verbal and written.
Good to excellent English communication skills
Excellent customer service, sales and technical skills
Proficient in Microsoft Office
Ability to multitask and prioritize tasks
Amenable to be assigned either on Work-from-Home or Work-On-Site setup
Candidate must have a Diploma or Bachelor's Degree of any course
Candidate must have 1-year experience working in the Contact Centre Sector.
Requirements
Minimum education level: Vocational
Years of experience: 1
Language(s): English ,Japanese
Availability for travel: Yes
Availability for change of residence: Yes
People with disabilities: Yes

₱ 90,000.00 monthly ·  Pasig, National Capital Region ·  1 minute ago (updated)