instructional Design specialistAlorica

Job Category: Human ResourcesDegree Level: Bachelor's DegreeJob Description:Job DescriptionEssential Duties & Responsibilities:
Collaborates in developing high-level design documents, storyboards, and audio narration scripts.
Designs and develops engaging, interactive learning solutions aligned with instructional objectives and business performance goals.
Creates courseware for multiple delivery formats, including instructor-led training (ILT), virtual instructor-led training (vILT), asynchronous e-learning, and blended learning programs.
Utilizes adult learning theory and modern technologies (e.g., Web 2.0 tools, audio narration, voice-over, video, graphics, simulations, animations, scenarios, gamification) to enhance learning experiences.
Ensures all learning content meets accessibility standards such as WCAG 2.0 and Section 508.
Develops SCORM, AICC, or Tin Can/xAPI-compliant content compatible with various learning management systems (LMS).
Regularly updates and revises learning materials to ensure accuracy, relevance, and alignment with current requirements.
Adheres to all applicable policies, procedures, and regulatory requirements.
Works under close supervision, receiving guidance from leadership as needed.
Performs additional duties as assigned.
Qualifications:Qualifications & RequirementsEducation:
Bachelor's degree in Instructional Design, Education, Communication, or a related field.
Experience:
Minimum of 1 year of experience as an Instructional Designer developing interactive, scenario-based, and multimedia-rich courseware.
Strong understanding of adult learning principles, instructional design methodologies, and design frameworks (e.g., ADDIE or similar).
Proficiency with eLearning development tools such as Articulate Storyline, Adobe Captivate, Lectora Inspire, Camtasia Studio, or similar software.
Familiarity with Adobe Creative Suite applications (Acrobat, Photoshop, Illustrator).
Experience using virtual training platforms (e.g., Adobe Connect, Webex) and managing or deploying content via LMS platforms (e.g., Moodle, Saba, CourseMill, SharePointLMS).
About Us:At Alorica, we only do one thing - make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world's biggest brands with tens of thousands of employees in hundreds of locations around the globe.Every day, we aim to live up to our mission of creating insanely great customer experiences. But as Alorica employees, giving back matters just as much - that's why we're so proud of Making Lives Better with Alorica, a non-profit, 501(c)(3) organization dedicated to providing assistance to employees, their families and the people, organizations and communities who support them. Simply put, we want to make lives better...one interaction at a time. And to do that, we need the very best people to join us.About the Team: At Alorica, we're all about putting our team members on a passionate, rewarding career path-and we work hard to craft an insanely great work environment for our colleagues. A place where you can be yourself. Where you can work hard and play hard. Where you can get involved in the community. And where doing the right thing-and taking care of one another-is an integral part of who we are.
Alorica

Quezon City, Metro Manila
Permanent
Full-time