identity and access Management engineer - operations supportThomson Reuters

About the role:
Strong experience owning an end-to-end documentation creation process.
Excellent attention to detail and the ability to prioritize and work on multiple projects in a fast-paced, changing environment.
Work with internal teams to obtain an in-depth understanding of the Technology and the Process documentation requirements.
Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience.
Ability to deliver high quality documentation paying attention to detail.
Ability to quickly grasp complex technical concepts and make them easily understandable in text.
A positive attitude, willing to jump in and tackle new challenges.
Oversee team collaboration within IAM other groups to plan, research, write, documentation, including general overviews of process and configurations.
Establish team policies and procedures, conforming to existing styles, policies, and procedures.
Integrate use case and functional data into user documentation and examples.
Very strong analytical skills and ability to operate in a fast-paced environment with evolving project requirements and priorities.
Ability to address feedback efficiently and thoroughly on published content from both leadership and internal support representatives.
Prepare, review, revise, and maintain technical documents, including software and systems engineering, system operations, testing, and user documentation.
Gather and analyze technical and product information from various sources to document new or changing product functionality.
Write, format, edit, review, and proof procedural and technical information for technical and nontechnical users.
Assist in planning, scheduling, and tracking documentation work to meet product release dates and client deliverables.
Maintain our internal documentation ticketing system, solving issues and RCA. Identify problem areas or structural deficiencies and proactively contribute to their improvement process documentation.
Publish and maintain templates for written documentation produced by others (technical specifications, process responses, etc.).
Ability to write clearly and succinctly for multiple audiences using either formal or more casual tones.
Experience creating infographics to communicate workflow processes and abstract topics more clearly.
Test New tools for issues, provide insight to resolving problems and ensure documentation is accurate and consistent.
About you:
Excellent communication and teamwork skills, including willingness and ability to consult with subject matter experts from IAM engineering and operation's management.
Bachelor's Degree graduate with 6+ years of relevant experience in Identity and Access Management
Candidate must possess at least a Bachelor's/College Degree, any field.
At least 6 years of working experience in the related field is required for this position.
Preferably Supervisor / 6 Yrs & Up Experienced Employees specializing in IT/Computer - Software or equivalent.
What's in it For You?
You will join our inclusive culture of world-class talent, where we are committed to your
personal and professional growth through:
COVID-19 Response: Currently working remotely and following local COVID-19 bylaws and guidelines with the majority of our offices being remote until July 2021. Upon return, we will be embracing a hybrid work environment consisting of in-office and remote work
Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more
Wellbeing: Comprehensive benefit plans; company-wide Mental Health Day Off; Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing
Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking
Social Impact: Eight employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact
Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we've been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world's most global news services - Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.
We are powered by the talents of 25,000 employees across more than 75 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.
Accessibility
As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.
We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.
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Thomson Reuters

Taguig City, Metro Manila
Permanent
Full-time