head of b2b Customer successMagic

We are looking for someone who has led a team of Business-to-Business Account Managers at a company in the Philippines that has handled larger contracts. Someone who has led teams that have handled 1000s of clients of varying sizes SME, enterprise accounts, etc.
Responsibilities:
Responsible for strategical and tactical implementation to improve client retention
Leads team of account managers to ensure client satisfaction, expansion, and retention
Manages team to work cross-functionally with stakeholder teams to ensure client needs are immediately addressed
Provide short and long term market forecasts, reports, and trends to assist business development in the acquisition of B2B clients
Perform ongoing tracking and reporting on B2B marketing initiatives
Manage relationships with existing customers
Requirements
Someone with 5+ years experience leading a team of B2B Account Managers handling larger enterprise accounts
Proven experience in leading teams that have handled thousands of clients of varying size, SMEs, enterprise accounts, etc.
Has prior experience in B2B sales
Strong financial and business acumen
Dynamic, motivating, and entrepreneurial-minded with an internal drive to continuously hit goals and deadlines. Proactive mentality with curiosity and desire to learn.
Exceptional organizational and project management skills, ability to manage multiple projects, ability to meet deadlines, and strong attention to detail
Fluency in the English Language
Benefits
Full-time work-from-home arrangement
Opportunities for career growth and internal mobility
Enjoy employee benefits upon regularization (HMO, VLs, SLs, etc.)
Government contributions (SSS, Pag-IBIG, Philhealth)
Magic

Philippines
Permanent
Full-time