Financial software support representative - 34k to 40k with free shuttle serviceOpen Access Marketing Philippines Inc

Description
Qualifications:
• With experience in payroll, financial statements, balance sheet, trial balance, and bank reconciliation
• Have handled any Financial Software, Accounting Program/Applications
Job Responsibilities:
• Provide primary support to clients utilizing the campaign/account's software solutions by resolving inquiries by phone, e-mail, and web, in a manner and time frame consistent with department and team service levels and goals
• Document all case issues, progress, and resolutions in our CRM system
• Validate and escalate product issues & enhancement requests
• Create and update knowledge base documents, case studies, internal documentation
• Work collaboratively with clients, team members, implementation consultants, and resources across the company to achieve desired results
• Motivate clients and manage client expectations relative to new releases and resolution of issues.
Requirements
Minimum education level: Bachelor ́s Degree
Years of experience: 1
Availability for travel: Yes
Availability for change of residence: Yes

₱ 34,000.00 monthly ·  Manila, National Capital Region ·  Today, 09:44 PM
Work type
Full Time