field service TechnicianHoreca Plus Distribution Corporation

THE COMPANY
 
HORECA Plus is a Cebu-based company engaged in the distribution of premium Food Safety products.
 
HORECA is anchored on the core values and vision of a business organization that will promote quality products, “wow” customer service and profiting with honor. It is a very cohesive organization which rests on the following merits:
Professional and highly motivated corporate officers who are likewise the corporation’s stakeholders.
Hands-on and personal management approach of the corporate owners and officers.
Extensive experience in product technical training, sales and marketing.
Teamwork based on common vision and values.
Strong commitment to providing “wow” customer service.
Strong commitment to profiting with honor, good corporate governance and employee welfare.
THE POSITION
 
HORECA Plus is looking for dynamic and driven person who can grow with the company to fill-up the following position:    
 
AREAS
 
SOUTHERN MINDANAO: FIELD SERVICE TECHNICIAN (DAVAO CITY-BASED)
 
Job Summary:
 
This is a hybrid position combining the responsibilities of a field service technician and sales representative into one . Performs the duties and responsibilities of the combined positions consistent with the mission and values of the company.
 
Job Responsibilities:
Perform customer support tasks
Perform an on site installation, repair, management and maintenance
Address customer issues in a timely manner to ensure high level of customer satisfaction
Develop and maintain preventive maintenance procedures
Diagnose and troubleshoot service related issues
Completing job reports
Responsible for the achievement of sales target for each product
Responsible for product technical training and demonstration to customers
Ensures effective field sales implementation of all projects relevant to different brands
Responsible for achieving collection target and maintaining quality of accounts receivable balance
Qualification & Required Skills:
Technical degree or certification in Electrical or Mechanical Engineering or any related course
Proven work experience as a Field Service Technician
Preferably knows how to drive 4-wheel vehicle
Able and willing to travel – domestic for customer visit and international for technical training
Good verbal and written communication skills
Proficiency with Microsoft Word, Power Point and Excel
Generous compensation package with sales commission will be offered to the qualified applicants.

2 to 4 Years Experience