e-commerce Customer Service specialist (full-time)Luxasia

LUXASIA Philippines is looking for an Ecommerce Customer Service Specialist to aid the Digital Marketing Team in chat management of brands in the 3rd Party Marketplaces.
Description of Duties:
Respond to ecommerce Customer Service chats within the assigned time period
Address customer's inquiries to ensure the brand provides the highest level of customer service
Assist in addressing customer's order concerns and liaise with respective teams until concern is closed
Assist eCommerce team with day-to-day tasks as needed
Requirements
Excellent communication and writing skills
Excellent command of the English language
Basic Knowledge of beauty and fashion
Quick learner with the ability to absorb extensive information on brand's products and product offerings
Ability to multi-task, prioritize and manage time effectively
Ability to function under minimal supervision
LUXASIA

Taguig City, Metro Manila
Permanent
Full-time