dispatch Customer Service Representative - dayshiftShoreAgents
Job Description:
- Provide support to the sales team
- Accept inbound calls
- Make phone calls to Australians and hold a conversation.
- Write professional emails.
- Perform administrative duties
- Processing back-order lists
- Letting customers know when their order will reach them.
Qualifications:
- At least 1-year experience as a VA for an Australian account.
- Have worked within a related industry, such as dispatch, customer service, purchasing or online retail sales
- Experience in using CRM's and Process Management tools
- Fluent English level,
- Good communication skills with Australians
- At least 40 WPM typing speed.
- Great attitude.
- Excellent writing skills.
- Tech-savvy/ Good computer skills.
- Strong attention to detail.
- Willing to work on-site.
- Can start asap.
Requirements
Minimum education level: Senior high school
Years of experience: 1
Language(s): ,English
Knowledge: Customer service, Customer Support
Availability for travel: No
Availability for change of residence: No
Other Info
Work type
Full Time
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