Customer support managerBuddyBoss
Develop customer support processes, procedure and workflows from the ground up
Develop Training and On-boarding program for Customer Service Representatives
Specify and build tools to improve the speed and quality of support
Onboard and train new support team members
Analyze support workflows and making suggestions to improve efficiency and effectiveness
Working closely with product teams to understand and give input into product changes relating to the customer service department
Assist with the design and rollout of new support channels and service offerings
Manage schedules of team members according to customer demand and any service level agreements
Develop and maintain standard operating procedures for common situations
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BuddyBoss
About the company
BuddyBoss jobs
Metro Manila
Customer Support Representative
Manila GPS Trackers (MGPS Trackers Inc.)
MetroManila, Manila, PasigAgreement
Payroll / Accounts Officer (AU Client Support | Onsite - Ortigas Center, Pasig)
Geidi IT Services Inc
MetroManila, Manila, PasigAgreement
Customer Support Team Leader | Davao Site | 35K Salary Package + Day Shift
Select VoiceCom
Davao₱35,000 per month
Travel Customer Service Representative (Premium International Airline Account)
บริษัท เทเลไดเร็ค เทเลคอมเมิร์ซ (ประเทศไทย) จํากัด
MetroManila, Manila, Pasig₱26,000 - 30,000 per month
Customer Service Representative (CSR Urgent One-Day Hiring Process)
บริษัท เทเลไดเร็ค เทเลคอมเมิร์ซ (ประเทศไทย) จํากัด
MetroManila, Manila, Pasig₱24,000 - 25,000 per month
Customer Service Representative (Open to Non BPO Experience | 1-Day Hiring)
บริษัท เทเลไดเร็ค เทเลคอมเมิร์ซ (ประเทศไทย) จํากัด
MetroManila, Manila, Pasig₱24,000 - 25,000 per month
Open House Hiring | Oct 19 & 21 | Specialist I (Customer Service) - Taguig
JPMorgan Chase & Co. - Cebu & Manila Operations
MetroManila, Manila, TaguigAgreement