Maintain a positive, emphatic and professional attitude toward customers at all times.
Respond promptly to customer inquiries.
Communicate with customers through various channels.
Acknowledge and resolve customer complaints.
Know our products inside and out to answer questions.
Keep records of customer interactions, transactions, comments and complaints.
Communicate and coordinate with colleagues as necessary.
Provide customer satisfaction and provide professional customer support.
Personal Specification
Fluent in Portuguese and English both verbally and written.
Experience as Customer Support in a BPO industry is highly considered.
Average to vast knowledge in the music industry is preferred.
A keen attention to detail is a must.
Has great taste in music.
With a working laptop and home internet. (Work From Home Set-Up is Temporary)
Preferably with Working Visa / Have permanent residence in the Philippines
Submit profile
Ditto Music Philippines
About the company
Ditto Music Philippines jobs
Taguig, Metro Manila

Renewals Manager - Bilingual (Spanish and English)
TSG Outsourcing
MetroManila, Manila, TaguigAgreement


Renewals & Customer Experience Specialist (Hybrid - Cyber Sigma, Taguig)
TSG Outsourcing
MetroManila, Manila, TaguigAgreement



Billing Support Specialist (SaaS / Stripe / Usage-Based Billing) - Work From Home
TSG Outsourcing
MetroManila, ManilaAgreement


Customer Success Operations Associate (B2B SaaS) - Work From Home
TSG Outsourcing
MetroManila, ManilaAgreement

Online English Tutor (Home-based)
Borderlink Educational Services, Inc.
Cebu, Cebu₱13,000 - 15,000 per month

Online English Teacher | Teach From Home | NYSE-Listed Global Education Company
51Talk
Cebu, Cebu₱25,000 - 35,000 per month
About the company
Ditto Music Philippines jobs
Taguig, Metro Manila