customer support AssociateCurogram Hub

Qualifications:
Good verbal and written English
With BPO Experienced is required for this position (1 year or more is preferred)
With Technical Support experience is preferred but not required
Can communicate or coordinate effectively with clients outside of Philippines
Amenable to work onsite
Amenable for graveyard shift
Will accept Highschool graduates (With BPO experience)
Duties and Responsibilities:
Coordinate or communicate directly with our physicians and doctors through our mobile application (Curogram).
Manage both inbound and outbound calls.
Serve as the front line of support for clients and customers and they help ensure that customers are satisfied with services and features.
Work with a team to assist with customer needs or clarifications
Work under a supervisor and manager and report issues and concerns that need to be addressed.
Communicate effectively with clients outside of Philippines.
What's in it for you?
Profit sharing
Quarterly Bonus
HMO after 3rd month
Free meal every shift
Shuttle services provided in selected areas
Overtime is not mandatory (We value work-life balance)
Guaranteed growth
Travel allowance with qualifiers
Job Types: Full-time, Permanent
Salary: Php20,000.00 - Php23,000.00 per month