customer support agents(csr) - hs grad accepted - Quezon CityGlobal Headstart Specialist

Job Description
Requirements:
- Must be at least a High school graduate
- With at least 3 months of BPO Call Center Experience
- Excellent English communications skills
- Must be willing to work at the office or WFH based on company business needs
- Good computer navigational skills on multiple systems
- Must be willing to work in Eastwood or Cubao
Responsibilities:
- Providing day-to-day customer service support to customers needs based on client account services or products
- May handle assistance through phone or email
- Prioritizes and escalates support incidents and requests based on business impact and documented guidelines
- Utilizes soft skills and troubleshooting skills to resolve client issues and questions
- Ensuring quality support and customer satisfaction
Hiringvenue.com

Quezon City, Metro Manila
Permanent
Full-time