Customer Service supportSHORE360, INC.

Roles and Responsibilities
Provide support to the cleaning contractors
Provide customer support to clients via phone, email, and chat support
Receive and create cleaning appointment bookings from clients
Manage client booking schedules
Dispatch jobs to cleaning contractors
Send communications to clients and cleaning contractors
Support the Operations Director
Perform a variety of administrative tasks
Receive inbound calls from potential new customers
Complete basic daily tasks such as charge cards, send SMS, and send schedules
Required Experience
Minimum of 2 years Customer Service experience
A Successful Candidate must have
Excellent English communication skills (both written and verbal)
Excellent customer service skills
Organisational skills
Ability to prioritise tasks in a fast-paced environment
Ability to work with a team
High-level interpersonal skills
Ability to manage communications between multiple individuals
Ability to solve problems quickly and think creatively
Research skills
Computer savvy skills
ShoreXtra Perks
Free barista-style coffee
Free parking and jeepney services
Highly engaged team
Unlimited potential for growth
Challenging role
Fun and family-oriented working environment