Customer Service staffFortune Life Insurance Co., Inc
Salary: Agreement
Work form: Full time
Posting Date: 16/03/2026
Deadline: 24/07/2021
Description
CSD Staff I
A. Policy Loan/CSV/UBF:
Receives request for Policy Loan/CSV/UBF thru email.
Validates completeness of required documents.
Analyzed policy status.
If requirements are complete but request not possible:
Prepares Letter Advise to Policyholder through branch cashier
If requirements are incomplete:
Returns Documents to Branch Cashier
If requirements are complete:
Fills out Quality Control Sheet.
Validates/Tags Non-monetary.
Forwards all documents to Finance Division
B. Conversion to ETI/RPU/Certification :
Receives request for conversion to ETI/RPU.
Validates completeness of required documents.
Analyzes policy status.
If requirements are complete but request not possible:
Prepares Letter Advise to Policyholder through Branch Cashier
If requirements are incomplete:
Returns Documents to Branch Cashier
If requirements are complete:
Fills out Quality Control Sheet
Prepares Endowments/Certification and sends to Branch Office/ directly to Policy Owner
C. Other related tasks that may be assigned from time to time.
Requirements
Minimum education level: Bachelor ́s Degree
Availability for travel: No
Availability for change of residence: No
People with disabilities: Yes
CSD Staff I
A. Policy Loan/CSV/UBF:
Receives request for Policy Loan/CSV/UBF thru email.
Validates completeness of required documents.
Analyzed policy status.
If requirements are complete but request not possible:
Prepares Letter Advise to Policyholder through branch cashier
If requirements are incomplete:
Returns Documents to Branch Cashier
If requirements are complete:
Fills out Quality Control Sheet.
Validates/Tags Non-monetary.
Forwards all documents to Finance Division
B. Conversion to ETI/RPU/Certification :
Receives request for conversion to ETI/RPU.
Validates completeness of required documents.
Analyzes policy status.
If requirements are complete but request not possible:
Prepares Letter Advise to Policyholder through Branch Cashier
If requirements are incomplete:
Returns Documents to Branch Cashier
If requirements are complete:
Fills out Quality Control Sheet
Prepares Endowments/Certification and sends to Branch Office/ directly to Policy Owner
C. Other related tasks that may be assigned from time to time.
Requirements
Minimum education level: Bachelor ́s Degree
Availability for travel: No
Availability for change of residence: No
People with disabilities: Yes
Other Info
₱ 16,000.00 monthly · Makati, National Capital Region · Today, 11:26 PM
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Fortune Life Insurance Co., Inc
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