Customer Service RepresentativeLancesoft Philippines

JOB DESCRIPTION
Be a Customer Service Representative (CSR) for our Transcom Iloilo site. This role will focus on driving customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge.
 
What's in it for YOU Driven by our "Malasakit" culture, we make certain that our team members are well-cared for. Hence we are proving these employee benefits, which you'll be able to utilize once you join our team!
? Day 1 HMO
? Meal & Transportation Allowance
? Rice Subsidy
? Clothing Allowance
? 24/7 Teleconsult
? Free Psychologist Consultation
? In-house & Online Pharmacy
? Scholarship Program
? Retirement Fund
? Free Meal & Medicine (through Transcom’s Tap Card Rewards)
? Loyalty Incentives
? Accidental & Life Insurance
JOB QUALIFICATION
 What we are looking for:
? Possess a positive attitude. ?
Have very good interpersonal skills (both written and oral)
? Take ownership for quality, competence, and commitment.
? Enjoy/thrive on autonomy within the franchise framework and be results focused.
? Be highly motivated and prepared to work hard.
? Have high personal energy and enjoy a lively environment.
? Be highly flexible and welcome change/improvements
OTHER JOB REQUIREMENTS
Education
College Undergraduate
Field of study
Hospitality/Tourism/Hotel Management, Others
Specialization
Customer Service
JOB BENEFITS
Health Card, Allowance, Scholarship Grants, Life Insurance
Customer service skills, Customer service, Customer Oriented