Customer Service RepresentativeCebuJobs (Manila)

Job Opening
Customer Service Representative
Job Industry
Retail
Job Type
Full-Time
Experience Level
Entry Level
Date Posted
2021-07-08
Job Location
Cebu City
Company Information
PeoplePlusTech
Cityland Herrera Tower
Makati City
1747
Website: https://www.peopleplustech.com
Job Description
Responsibilities:
Handles customer contacts in a contact centre environment
Provides high quality service to achieve maximum customer satisfaction by resolving the customer query at first contact where possible
Takes ownership and initiative to complete necessary research and customer follow up or direct the customer to the appropriate department for resolution
Delivers what is promised in line with customer expectations
Responsible for achieving individual key performance indicators whilst maintaining appropriate operational risk control and compliance in all activities
Job Qualifications
Qualification / Requirements:
• Senior HS, Fresher and College Undergraduates are welcome to apply
• Excellent oral communication and listening skills with no regional accent
• Customer centric
• Attention to details
• Computer Savy - MS office & Internet
• Handles contacts with our customers in a polite and friendly way, instilling customer and confidence
• Willingness to work in shifts
• Can work onsite at Cebu Business Park
Number of Job Opening
50
Highest Education Attainment
College Graduate
How to apply to this job
Send CV to ***********@peopleplustech.com
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