Customer Service RepresentativeCoreon Mobile Solutions Inc.

Job Description
Provide excellent customer service in order to build and maintain strong relationship with customers.
Ensure customer complaints are handled and resolved accurately and quickly.
Develop and implement plans to improve operational effectiveness and efficiency.
Deal directly with customers either by telephone, electronically or face to face
Provide pricing and delivery information
Set up new customer accounts
Organize workflow to meet customer timeframes
Manage customers' accounts
Keep records of customer's interactions and transactions
Prepare and distribute customer activity reports
Follow up on customer interactions
Communicate and coordinate with internal departments.
Job Qualification
Candidates must be at least College Graduate of any courses.
Preferably with experience in Customer Service International or local Account.
With Telco Background, preferably but not required
Knowledgeable in using MS applications.
With good verbal and written communication skills.