Customer Service RepresentativeTeradyne Philippines, Ltd. - Cebu

Duties & Responsibilities:
Responsible for accurate and timely entry and processing of aftersales orders.
Provides customer support including order status, changes, and initial commit dates
Resolves customer issues as a liaison between multiple departments including sales, planning, and logistics.
Evaluate issues and order discrepancies as communicated by the customer and works on resolving them.
Provide the highest level of customer service to both external and internal customers.
Basic Qualifications, Experience, Skills & Education Required:
Bachelor's degree (Fresh graduates are welcome to apply)
Good phone, verbal and written communication skills in English language
Must be keen to details
Knowledgeable with MS Office Applications (Power Point, Excel, Word)
Willing to work on shifting schedules, including night shift
Demonstrate excellent workload management skills