Customer Service RepresentativeFIRST BATAAN INTERNATIONAL GROUP INC.

Candidate must possess at least Bachelor's/College Degree in Computer Science/Information Technology, Business Studies/Administration/Management, Marketing or equivalent.
Required language(s): Bahasa Indonesia, English
At least 1 Year(s) of working experience in the related field is required for this position.
Preferably Less than 1 year experience specialized in Customer Service or equivalent.
Good command of the English language
Computer-literate with good mathematical and analytical skills
Good typing skills
Personal qualities
Able to work under pressure and to multi-task
Discipline & Hard working
Must be able to start work immediately
Willing to work at AFAB, Mariveles Bataan, Philippines.
KNOWLEDGE, SKILLS AND ABILITIES
Assist in Customer Accounts (Operates as Online Processor/ Online cashier transactions)
Utilize the Company software to good efficiency in Handling Customer transactions.
Work with Team Leader to ensure proper and correct information has been reported.
Prepare and compile any reports needed
Must be able to work on shift rotations.
Maintains high level of confidentiality
Communicate English clearly and concisely in both written and oral form
Knowledge and proficiency in the use of technology (i.e. computer, word processing, database spreadsheets program
Work independently and organized complex clerical tasks.
Ability to be flexible and adaptable in a variety of situations
Excellent copy editing and proofreading skills.
Remain calm under trying circumstances and work with frequent interruptions.
Maintain various organizational systems needed at the department.
Maintain efficient office procedures and a system for keeping track of requested actions and reports
Meet strict timelines and performs multiple task
Work harmoniously with individuals and groups of employee
Skill and knowledge in the operation, use and care of office equipment
Accomplish work responsibilities with minimum supervision
Knowledge and ability of record keeping methods, keyboarding.
Knowledge of the functions of various parts of the assigned department
VARIATIONS
Build up solid Knowledge about the Company and the product
Data entering and processing
Keen on details.