Customer Service Representative (voice & chat) Customer Service Representative (voice & chat)Admerex Solutions Inc.

Handles customer interaction and arrival in all included channels
Provides assistance and handle queries for the Client's customer base
Handles transactions and messages from the Client's Social Media Pages (Facebook and Instagram)
Manages all incoming and current transactions from customers in a timely manner, and escalate as needed
Job requirements:
College level/graduate is preferred
Customer Service experience in a BPO setting (local/int'l account) is an advantage
Flexible with work schedule (Shifting, open to Saturday shifts and Holiday shifts)
Above average communication skills in both English & Filipino.
Should be proficient in working with computers; software skills such as working with Microsoft Office and CRM software.