Customer Service Representative (ts/cs) - dayshift (remote-based)Regent BP Inc

REGENT BUSINESS PROCESS, INC.
 
Is currently looking for:
 
CUSTOMER SERVICE REPRESENTATIVE (TS/CS)
 
Job Responsibilities:
Ensures the end-to-end customer experience.
Documentation of every customer interaction.
Resolves billing and technical concerns.
Establish memorable customer experience by providing fast and accurate resolution to customers. 
Identifying the issue and categorizing / prioritizing the incident and service requests.
Job Requirements:
At least 1-2 years work experience in a related field of work.
Average computer literacy is acceptable.
Have understanding of Basic Internet Technology for higher trainability. 
Ability to convey information and express oneself clearly orally and in written form, in a persuasive or logical manner to individuals or groups to ensure that they understand the message.
Ability to anticipate the implications and consequence of situations and taking appropriate action to be prepared for possible contingencies.
Good English communication skills, both written and oral
Must be self and goal driven.