Customer Service Representative | telco account in pampangaMetacom Pampanga

Metacom Business Process Outsourcing Solutions is Philippine-based BPO that provides a range of outsourcing services from consulting services, IT-enabled services, and call center services primarily catering small and medium based enterprises.
What's In It For You?
Competitive Salary Package
A professionally and personally rewarding career
Opportunities to grow and be promoted within the company
Performance incentives and employee perks and benefits
Paid vacation and sick leave
Premium HMO Benefits
Job Responsibilities:
• Provides customer additional information or explains services
• Discusses products offered and ensures customer satisfaction
• Tactfully handles confrontational or stressful interactions with the public
• Completes supporting paperwork and data entry as required
Job Requirements:
◾ Completed 2 years in college, must possess at least 1 year of BPO experience in a voice account, with 6 months in a technical account
OR
◾ High school graduate with at least 6 months solid BPO work experience and college undergraduate who completed less than 2 years with at least 6 months of solid BPO work experience